Ordering and Shipping Guide
Ordering
Ordering your servers and workstations from
Electronics Nexus, Inc.
can be done easily on-line using this site, by e-mailing in your order, or
by calling our sales department toll-free at 1-877-773-5366 from, 8AM to 5PM
Pacific Time.
Once we have received your order, you will receive a confirmation e-mail and we
will begin processing immediately. You will be able to track the status of this
order by logging on to our site with your username and visiting the
My Account page.
International Orders: We can only credit-card payments
from customers outside of USA and Canada. However, we may require additional
identity and credit checks. Orders placed outside of USA and Canada must be a
minimum of $3,000. Please see our
Terms Of Sale for more details.
Shipping
We ship Fedex Ground FREE to all destinations within the contiguous lower
48-states of the USA, and also to all mainland Canadian Provinces
(via Fedex International Ground).
Canadian customers are liable for any customs brokerage fees plus any duties and taxes at the border,
and are NOT included in the free shipping offer.
Unless you specify a brokerage of your choice, we will use Fedex International
Brokers to swiftly move your systems through customs.
Hawaiian and Alaskan customers will be quoted any additional shipping
charges separately.
International (outside USA and Canada) customers will be quoted
International air shipping rates separately. International customers are liable
for any duties and taxes at the port of entry, and are NOT included in any
international shipping quotation.
If we receive your order by 2PM Pacific Time, we try to order your system components
same day and ship your completed systems within 4 days. Customers with the
Lower 48 USA Only selecting expedited service are guaranteed shipment
within 48 hours of placing an order. Expedited and semi-expedited orders are
shipped Fedex Standard Overnight (see individual product pages for rates).
All systems are designed, assembled and tested in Valencia, California
(just north of Los Angeles) and shipped out promptly upon build
and testing.
Once shipped, we will send you a tracking number by e-mail so that you can track
your shipment up to final delivery.
Returns
Please visit our
Returns Guide for
information on returning unsatisfactory goods.
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